About Michael
As a passionate Service Advisor at Napleton Hyundai of Carmel, I've honed my skills in the automotive industry for over a decade. My unwavering commitment to customer satisfaction shines through in my unwavering communication and dedication to addressing concerns. I believe that every interaction should be professional, respectful, and tailored to the individual's needs. Beyond my technical expertise, I take pride in my ability to connect with people. Whether it's sharing my knowledge of motorcycles or engaging in lively conversations about IT or cars, fostering meaningful relationships is essential to me. In my downtime, I'm an avid motorcycle racer, gunsmith, and insatiable learner of all things IT. My passion for these pursuits fuels my drive to continuously improve, both professionally and personally.
Customer rating
4.7 / 5 based on 740 ratings (484 written reviews)
Recent reviews
Good, he kept me posted and didn’t pressure me for service I didn’t want.
— Todd H. ,
Michael was great! Super nice and helpful
— Shelby M. ,
It was great!
— Shingjen T. ,
Everything was to my satisfaction.
— Amit G. ,
Good communication. Work done in a timely fashion.
— Mike M. ,
Mike was doing great job. highly recommend
— Smart S. ,
Great! Michael is very professional and broke everything down with no issue!
— Darrell S. ,
All went well.
— Lisa B. ,
Experience with Michael was fine, at least a 9 and maybe a 10, with no issues at all. However, facility leaves something to be desired, as not enough room exists for really doing anything except sitting on one's butt while you wait for your car to be serviced (oil change, filter change, etc.) Bottom line...throw in a couple of tables inside (like Penske in Noblesville has) and put in a table or two and a sitting area outside for when the weather is nice and let people feel like they don't "hate waiting" when their car is being serviced"
— Dana S. ,
Michael was very courteous, answered all my questions at check-in, and kept his word on providing updates on the progress of the services throughout the day and at the end of the day. He was very proactive in communicating everything.
— Michal N. ,