# Napleton Hyundai of Carmel - Detailed Adviser Profiles > Organization: Napleton Hyundai of Carmel > Team Site: https://hyundaiofcarmel.adviserly.com > Dealership Homepage: https://www.hyundaiofcarmel.com/ Companion to [llms.txt](https://hyundaiofcarmel.adviserly.com/llms.txt). Full per-adviser record: bio, title, department, ratings, lifetime and recent sold/serviced counts, languages, specialties, contact info, up to 5 recent review texts, and an optional joined date when available. Fields that are empty, null, or zero for a given adviser are intentionally omitted from that adviser's block — a sparse profile reflects missing source data, not a rendering bug. ## Advisers ### Gasparino Raimondi - Profile: [https://hyundaiofcarmel.adviserly.com/gasparino-raimondi/reviews](https://hyundaiofcarmel.adviserly.com/gasparino-raimondi/reviews) - Department: Sales (Sales) - Title: Sales Consultant I am a dedicated Sales Consultant with a strong passion for helping customers find the right solutions for their needs. With focus on building trust, delivering clear communication, and creating a positive buying experience, I strive to make every interaction smooth, transparent, and enjoyable. I take pride in understanding each customer's goals, presenting options that truly fit their lifestyle, and guiding them confidently through the decision-making process. ### Juan Moore - Profile: [https://hyundaiofcarmel.adviserly.com/jmoore/reviews](https://hyundaiofcarmel.adviserly.com/jmoore/reviews) - Department: Sales - Title: Sales Manager Juan Moore With over 20 years of automotive experience, I’ve built a reputation for leadership, innovation, and delivering results. My career journey includes 10 successful years with Hyundai, 4 years in the independent sector, 2 years with Chrysler, and 4 years with Honda. Throughout, I’ve consistently elevated teams and exceeded goals. Key Achievements: General Sales Manager in the independent sector, driving operational growth and exceeding sales targets. Hyundai Sales Manager with a track record of success, leading to a recent promotion to Genesis Sales Manager, where I’m proud to be part of a record-breaking team. Leadership Approach: A listener-first leader who values collaboration and fosters growth. Innovative problem solver with a passion for finding solutions that create opportunities. Deliberate and driven — no challenge is too big, only a task waiting to be conquered. Beyond the Office: Passionate about entrepreneurial ventures and continuous personal growth. Committed to health, wellness, and maintaining a balanced, purpose-driven life. A man of faith, dedicated to leading with integrity and inspiring others. Let’s connect and explore how we can achieve exceptional results together. ### Julian Ramirez - Profile: [https://hyundaiofcarmel.adviserly.com/julian-ramirez/reviews](https://hyundaiofcarmel.adviserly.com/julian-ramirez/reviews) - Department: Sales (Sales) - Title: Sales Consultant - Rating: 4.9 stars (112 ratings, 73 reviews) - Lifetime vehicles sold: 425 - Recent vehicles sold: 13 - Sales specialties: ELANTRA, KONA, PALISADE, SANTA FE, TUCSON Welcome! As a dedicated sales consultant, I’m thrilled to be part of great car-buying experiences. Customers find me easy to talk to and ready with a laugh, all while providing the information they need to make great decisions. I bring more than 27 years of automotive industry experience to my role here along with a desire to be better every day, always learning and improving. I feel so honored when people return to purchase another car or refer their family and friends to me. Originally from Mexico City, I’m proud to offer my services in both Spanish and English. My wife and I have four sons and four grandsons. When it comes to sports, I root for the Dallas Cowboys and Cruz Azul, my favorite soccer team from the Mexican league. When you are ready to take that next step toward a new car, I can’t wait to meet you. Recent reviews: - 2026-03-07 | 5.0/5 | Darrin L. — ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ I can’t say enough great things about Julian. After I recently wrecked my vehicle, I was in a tough situation and needed to get back on the road quickly. Julian stepped in and went above and beyond to help me make that happen. What really stood out to me was his dedication. It was actually his day off, and he already had plans with his wife, yet he still took the time to come in and help me get everything taken care of. That level of commitment and professionalism meant a lot to me and shows the kind of person he is. Throughout the entire process, Julian was patient, knowledgeable, and genuinely cared about helping me find the right vehicle. He made what could have been a very stressful situation smooth and easy. If you’re looking for someone who truly goes the extra mile for his customers, Julian is your guy. I’m extremely grateful for his help and would highly recommend him to anyone looking to purchase a vehicle. Thank you again, Julian — I truly appreciate everything you did for me. — Darrin Lane - 2026-04-11 | 5.0/5 | James B. — My experience with Julian was phenomenal. Julian worked diligently to check the boxes with things I needed/requested. I was dealing with a pressing timeline to find a vehicle. Julian went above and beyond to accommodate. After learning my situation, Julian went to bat for me as well. Highly satisfied with the experience and appreciate the work done as I have been in high value sales throughout my career. - 2026-03-07 | 5.0/5 | Charles B. — One of the most enjoyable sales experiences I have been through. Did it help that we had already bought a Santa Fe thru you, yes, but you all (Jacob - GM, Jordan - Finance and Julian - Sales rep) were personable and have the right note for a good customer experience. That is rare in this day and age, especially with the service industry. ### Michael Monroe - Profile: [https://hyundaiofcarmel.adviserly.com/michaelmonroe/reviews](https://hyundaiofcarmel.adviserly.com/michaelmonroe/reviews) - Department: Sales - Title: Sales Manager I was born and raised in Indiana and have been a resident of Indianapolis for over a decade. I was fortunate to have attended Ball State University, and currently I am fortunate to be working for Napleton Hyundai of Carmel. When I am able to get away from work, I still enjoy spending time on the lake, or in the mountains skiing. ### Stephon Irby - Profile: [https://hyundaiofcarmel.adviserly.com/stephon-irby/reviews](https://hyundaiofcarmel.adviserly.com/stephon-irby/reviews) - Department: Sales (Sales) - Title: Sales Consultant - Rating: 5.0 stars (25 ratings, 20 reviews) - Lifetime vehicles sold: 101 - Recent vehicles sold: 8 - Sales specialties: ELANTRA, KONA, SANTA FE, SONATA, TUCSON Recent reviews: - 2025-12-30 | 5.0/5 | Richard D. — Stephon is the reason we bought our car from Napleton Hyundai. His sincerity and interactions made us feel like he really cared. He is a great young salesperson. Napleton is lucky to have him. - 2025-04-01 | 5.0/5 | Jason S. — Excellent! Stephon is outstanding! Having just ‘escaped’ a typical pushing salesman at a nearby dealer, Stephon was a “breath of fresh air.” He is polite, kind, and just great to work with! - 2026-01-02 | 5.0/5 | Dylan F. — Great, he was very professional and knowledgeable as well as answered any questions I had. Definitely not your typical salesman he actually cares for what you think and your needs. ### Devon Huff - Profile: [https://hyundaiofcarmel.adviserly.com/devon-huff/reviews](https://hyundaiofcarmel.adviserly.com/devon-huff/reviews) - Department: Service (Service) - Title: Service Advisor - Lifetime vehicles serviced: 7 As your Service Advisor at Napleton Hyundai of Carmel, I bring a decade of experience from Nixa, MO. With a heart filled with love for my family of five, including three biological and two additional children, I strive to provide exceptional service to each customer. Beyond my family, my passions include disc golf, sprint car racing, and discussing all things sports, guns, and the great outdoors. As a 609 Certified and two-time Ambassador of the Year, I'm driven to excel and make a positive impact. For two consecutive years, I proudly raised over $5,000 for St. Jude Children's Hospital. My commitment to my community and unwavering work ethic are evident in everything I do. I believe in honesty, transparency, and going the extra mile to ensure our customers have an unparalleled experience. Whether you're looking for a routine maintenance or a major repair, I'm here to guide you every step of the way. ### Jordan Russell - Profile: [https://hyundaiofcarmel.adviserly.com/jordan-russell/reviews](https://hyundaiofcarmel.adviserly.com/jordan-russell/reviews) - Department: Service (Service) - Title: Service Advisor - Rating: 4.5 stars (295 ratings, 163 reviews) - Lifetime vehicles serviced: 1342 As your dedicated Service Advisor at Napleton Hyundai of Carmel, I'm committed to providing exceptional automotive care for all my clients. With 20 years of experience in Indianapolis, I possess the expertise and perseverance to find solutions to all your automotive needs. My passion for helping others extends beyond the workplace. I'm a proud father of two amazing high schoolers and a dedicated sports enthusiast with a love for golf and football. These experiences have instilled in me the importance of determination, teamwork, and exceeding expectations. At Napleton Hyundai of Carmel, I'm certified by Hyundai, ensuring that I deliver the highest quality of service. My ability to connect with people allows me to understand their automotive concerns and provide tailored solutions. I believe that every aspect of the job is an opportunity to make a positive impact, and I strive to create a seamless and satisfying experience for every client. Whether it's diagnosing issues, recommending repairs, or simply providing guidance, I'm here to help you navigate the often-complex world of automotive maintenance and repairs. My commitment to customer satisfaction drives me to go the extra mile and ensure that your vehicle leaves our dealership in pristine condition. Trust me to be your trusted automotive advisor. Let my experience, passion, and unwavering commitment to excellence elevate your driving experience. Recent reviews: - 2024-10-31 | 5.0/5 | Amber M. — Jordan was quick and professional. He also answered all my questions and concerns. Thank you!!! - 2024-10-29 | 5.0/5 | Jill K. — Jordan helped make the maintenance service of my car go smoothly. He was attentive and polite. - 2024-11-01 | 5.0/5 | Cathy K. — He was GREAT to work with. He kept me well informed on my services. ### Kevin Pettijohn - Profile: [https://hyundaiofcarmel.adviserly.com/kevin-pettijohn/reviews](https://hyundaiofcarmel.adviserly.com/kevin-pettijohn/reviews) - Department: Service (Service) - Title: Service Advisor - Rating: 4.9 stars (1410 ratings, 876 reviews) - Lifetime vehicles sold: 2 - Lifetime vehicles serviced: 7122 - Recent vehicles serviced: 238 - Sales specialties: ROGUE, SOUL - Service specialties: ELANTRA, SONATA, TUCSON - Call: (844) 731-0249 My name is Kevin Pettijohn and I am a Service Dispatcher here at Napleton Hyundai of Carmel. I joined the dealership in 2015, starting out as a Sales Porter. Since then, I have worked as a Service Porter and then named a Service Dispatcher. I have built a reputation for being a hard working individual that is always looking for ways to improve and grow within the automotive business. Over the years, I have earned an Associate's degree in Business Management, as well as a certificate of completion at Lincoln College of Technology for Automotive. Working in this industry has always been a dream of mine; I truly love being around vehicles. My favorite things to do during down time include riding motorcycles and working out. Recent reviews: - 2026-04-28 | 5.0/5 | Morgan M. — Kevin’s a great guy. I had had some recall issues and was feeling a bit defeated about communication in the past. Kevin spent ample time making sure I had a good experience, righted the wrongs of my past experiences and made sure all of my open recalls were successfully completed in one day. Things happen, but I appreciate his customer service and expertise to make sure I felt good about my service and feel safe on the road. I love my car, and I’m thankful for Kevin and his team and the service provided to make sure it’s in the best shape! - 2026-04-27 | 5.0/5 | Fred B. — Seamless drop-off process and incredibly efficient turnaround. I'll definitely be bringing my vehicle back here for future maintenance. - 2026-04-29 | 5.0/5 | Tamika Z. — Very personable and accommodating. Was transparent with the process, services needed, and cost. Very friendly and professional! ### Michael Trent - Profile: [https://hyundaiofcarmel.adviserly.com/michael-trent/reviews](https://hyundaiofcarmel.adviserly.com/michael-trent/reviews) - Department: Service (Service) - Title: Service Advisor - Rating: 4.7 stars (740 ratings, 484 reviews) - Lifetime vehicles serviced: 4818 - Recent vehicles serviced: 200 As a passionate Service Advisor at Napleton Hyundai of Carmel, I've honed my skills in the automotive industry for over a decade. My unwavering commitment to customer satisfaction shines through in my unwavering communication and dedication to addressing concerns. I believe that every interaction should be professional, respectful, and tailored to the individual's needs. Beyond my technical expertise, I take pride in my ability to connect with people. Whether it's sharing my knowledge of motorcycles or engaging in lively conversations about IT or cars, fostering meaningful relationships is essential to me. In my downtime, I'm an avid motorcycle racer, gunsmith, and insatiable learner of all things IT. My passion for these pursuits fuels my drive to continuously improve, both professionally and personally. Recent reviews: - 2026-04-15 | 5.0/5 | Michal N. — Michael was very courteous, answered all my questions at check-in, and kept his word on providing updates on the progress of the services throughout the day and at the end of the day. He was very proactive in communicating everything. - 2026-04-17 | 5.0/5 | Donald S. — Absolutely wonderful!!!! I have never been taken care of so well at a dealership! - 2026-04-16 | 5.0/5 | Darrell S. — Great! Michael is very professional and broke everything down with no issue! ### Rick Moats - Profile: [https://hyundaiofcarmel.adviserly.com/rick-moats/reviews](https://hyundaiofcarmel.adviserly.com/rick-moats/reviews) - Department: Service (Service) - Title: Service Advisor - Rating: 4.5 stars (32 ratings, 13 reviews) - Lifetime vehicles serviced: 452 - Recent vehicles serviced: 14 As a Service Advisor with over 20 years of experience in the automotive industry, I'm passionate about providing exceptional customer service and building lasting relationships. Despite leaving a successful career at Skillman, where I achieved record-breaking sales milestones, I'm grateful for my journey at Napleton Hyundai of Carmel. My strengths lie in my energetic, outgoing, and professional demeanor. I have a knack for connecting with people, fostering trust, and turning upset customers into loyal advocates. I'm always seeking new ways to improve, currently pursuing my mortgage license. Outside of work, I'm an avid sports enthusiast, actively participating in basketball, flag football, racquetball, and lifting. I enjoy discussing sports and am always eager to enhance my knowledge. As a proud father of six, I cherish the joys of family life and am active in my community. My special skills include networking, obtaining a state license for fertilizers, and having a background in wrestling. I excel at hiring and mentoring talented individuals, sharing my insights and passion for the industry. I'm grateful for the love and support of Lindsay Vanhorn and believe that integrity, determination, and a positive attitude are key to success. Recent reviews: - 2025-06-22 | 5.0/5 | Aaron H. — I had an excellent experience at Napleton Hyundai thanks to Rick, my service advisor. From the moment I arrived for my oil change, Rick was professional, attentive, and genuinely focused on providing great customer service. He clearly explained what services were being performed, gave an accurate estimate of the time it would take, and kept me updated throughout the process. - 2024-10-09 | 5.0/5 | Lorraine B. — I had an oil change and my tires rotated. I waited in their indoor seating area that includes both refreshments and comfortable seating. In addition, once my vehicle was ready I was escorted to the payment center and taken to my vehicle for inspection and exiting of the facility. - 2025-01-31 | 5.0/5 | Solomon F. — Rick is a great service manager, he keeps me updated and makes sure everything is running smoothly. He is very much appreciated for the work he does. ### Tyler Weldon - Profile: [https://hyundaiofcarmel.adviserly.com/tyler-weldon/reviews](https://hyundaiofcarmel.adviserly.com/tyler-weldon/reviews) - Department: Service (Service) - Title: Service Advisor - Lifetime vehicles serviced: 1078 - Recent vehicles serviced: 3 I've been a Service Advisor for five years, most recently at Napleton Hyundai Genesis of Carmel. I'm from Mooresville, Indiana, and have a background that includes Mooresville High School, Ivy Tech Community College, and a passion for athletics. I played baseball, and have also lived in Connecticut. Coaching high school baseball has taught me the value of teamwork, patience, and effective communication – skills I apply daily in my work. Outside of work, I enjoy staying active through weight training, softball, golf, and pickleball. ### Abdlehamid "Jordan" Ahmad - Profile: [https://hyundaiofcarmel.adviserly.com/abdlehamid "jordan"-ahmad](https://hyundaiofcarmel.adviserly.com/abdlehamid "jordan"-ahmad) - Department: Plus (Management) - Title: Sales Manager Welcome to Napleton Hyundai of Carmel, where customers always come first! I am here to learn more about your sales preferences and budgets to help you find the vehicle you qualify for. I love breaking the stereotype associated with salespeople. My customers are like family and friends; they genuinely enjoy vehicle shopping with me. Our team works together, ensuring we get things done correctly for our customers. When it comes to social discussions, fashion and traveling are my favorites. I have had the opportunity to visit many places, such as Rome, Paris, Jordan, Kuwait, Egypt, Turkey, Greece, and all over the United States. Soccer is one of my hobbies. I am married to the most amazing woman who continues to make life fantastic for me. When we aren’t relaxing or traveling, we love being around family and friends. At the dealership, effective communication is what I am known for, and that begins with listening thoroughly and providing excellent product knowledge. I continuously learn more about the vehicles we sell and their features so my customers have the information they need when making one of the most significant purchases of their lives. I am all about customer satisfaction! ### Chris Young - Profile: [https://hyundaiofcarmel.adviserly.com/chris-young](https://hyundaiofcarmel.adviserly.com/chris-young) - Department: Plus (Finance) - Title: Finance Manager ### Dean Saidai - Profile: [https://hyundaiofcarmel.adviserly.com/dean-saidai](https://hyundaiofcarmel.adviserly.com/dean-saidai) - Department: Plus (Management) - Title: General Manager Helping customers in the automotive industry for 26 years has been amazing! Building friendships and a loyal customer base are always my goals. That begins with a hard work ethic, kindness, and loyalty to the company I represent. We succeed when our customers are happy. Spending time with family and friends is what I love to do during my time off. My wife, Tara, is my best friend and the rock of our family. My daughter, Paula, is my sun, moon, and stars. Golf, boxing, and basketball are hobbies I enjoy. I’m also big on movies and love discussing all the latest releases as well as classic films. I truly love my team and customers here at Napleton Hyundai of Caramel. They would say I’m goofy and fun yet the best at my job. I get things done right to help our dealership succeed! I thank my wonderful customers and colleagues for helping me achieve these goals! ### Derek Potter - Profile: [https://hyundaiofcarmel.adviserly.com/d-potter](https://hyundaiofcarmel.adviserly.com/d-potter) - Department: Plus (Management) - Title: Sales Manager I'm a Sales Manager with five years under my belt, currently based out of NY. Before moving here, I was at Napleton Hyundai Genesis of Carmel. I'm a big fan of sales and the people I work with, and I'm also really devoted to my 1-year-old. Outside of work, I love sports. I follow Real Madrid and the Eagles pretty closely, and I try to catch as much Dominican Republic baseball as I can. I have a Bachelors in Psychology from IUPUI. Travel is a huge passion, especially exploring Europe. And when I have a quiet moment, I enjoy playing guitar and speaking Spanish. ### Derek Potter - Profile: [https://hyundaiofcarmel.adviserly.com/derekpotter](https://hyundaiofcarmel.adviserly.com/derekpotter) - Department: Plus - Title: Sales Manager - Lifetime vehicles sold: 130 - Recent vehicles sold: 2 - Sales specialties: ELANTRA, KONA, SANTA FE, SONATA, TUCSON As a Sales Manager for Napleton Genesis of Carmel, I draw upon my expertise in the automotive industry to guide clients seamlessly through their vehicle purchasing journey. With a keen understanding of customer needs and market trends, I strive to make the process as effortless and enjoyable as possible. Fluent in Spanish and also speaking Portuguese & French, I'm proud to represent the Dominican Republic and connect with clients from diverse backgrounds. My passion for customer satisfaction drives me to go the extra mile, ensuring that each individual feels valued and supported. ### Jacob Wheat - Profile: [https://hyundaiofcarmel.adviserly.com/jwheat](https://hyundaiofcarmel.adviserly.com/jwheat) - Department: Plus (Finance) - Title: Finance Manager Hello! Jacob Wheat here; I'm a Finance Manager who grew up in the great state of Indiana! I graduated from Cascade High School and the Vincennes Aviation Program. I enjoy working out at the gym, hanging around my buddies, traveling, or watching sports during my free time. I am a big fan of the NFL Colts and Cowboys, and regarding traveling, I've been fortunate to visit Jamaica, Mexico, and Turks and Caicos. Sports and cars are always my favorite topics of discussion. I believe Hyundai as a brand is far beyond what consumers can imagine; it's state-of-the-art technology. In addition to that, our vehicles come with the best warranties, which give you the peace of mind you deserve. It's an honor to represent this brand and help our customers find the products that suit their daily automotive needs, preferences, and budgets. Before making a sale comes to mind, I have already established a friendship with my customers, and that means a lot. At the end of the day, if you don't buy a car when we meet, and I get to make a friend, that's still a win for me!. ### Jim Manos - Profile: [https://hyundaiofcarmel.adviserly.com/jim-manos](https://hyundaiofcarmel.adviserly.com/jim-manos) - Department: Plus (Finance) - Title: Finance Manager I'm a Finance Manager, originally from Chicago, and I've been with Napleton Hyundai Genesis of Carmel for a while now. I graduated from William Fremd High School in Palatine. I'm a big fan of Chicago sports – Cubs, Bears, and Blackhawks. Outside of work, I'm married to my wife, Emily, and we've been married for almost two years. We welcomed our first child, Thomas, in March of 2025. I enjoy playing golf, though I wouldn't call myself a pro. I'd say I'm known for being easy to get along with, reliable, and always willing to help out. ### Joseph Ervin - Profile: [https://hyundaiofcarmel.adviserly.com/joseph-ervin](https://hyundaiofcarmel.adviserly.com/joseph-ervin) - Department: Plus (Parts) - Title: Parts Advisor You can count on me to get the parts you need quickly without all the hassle! I have worked in the auto world since early 2015 but began with the Napleton Hyundai Carmel team in August 2019. I love learning more about the latest automobile products, trends, and advancements. It feels great to share that knowledge with customers and colleagues. In addition to working on cars with friends, my other interest is sim racing. If I can make an experience fun, I try to do just that! ### NAHIN TALUKDER - Profile: [https://hyundaiofcarmel.adviserly.com/nahin-talukder](https://hyundaiofcarmel.adviserly.com/nahin-talukder) - Department: Plus (Finance) - Title: Finance Manager As a Finance Manager with Napleton, I take pride in creating exceptional car-buying experiences built on trust, positivity, and genuine relationships. With over 10 years of sales experience, including leadership roles as Sales Director, General Sales Manager, and Used Car Director at Ford and CDJR dealerships, I bring strong industry knowledge and a customer-first mindset to every interaction. I recently moved from Louisiana with my beautiful wife and our three children. Family is at the heart of everything I do, and that same care and dedication carry into my work, where I focus on making customers feel comfortable, informed, and confident throughout their purchase. I thrive in Napleton’s positive, energetic environment and truly enjoy helping customers drive away happy. Outside of work, I’m a big fan of cricket and soccer. I also love great food, especially seafood and kebabs, and look forward to building lasting connections with everyone I work with. ### Stanley Moore - Profile: [https://hyundaiofcarmel.adviserly.com/stanley-moore](https://hyundaiofcarmel.adviserly.com/stanley-moore) - Department: Plus (Finance) - Title: Finance Manager As Finance Manager, I've spent the last five years navigating the financial landscape, specifically in the Frankfort area. I'm a proud Ball State alum, and I’ve been able to bring that same dedication to detail and problem-solving to the automotive industry, and previously held a position at Napleton Hyundai Genesis of Carmel. When I'm not crunching numbers or collaborating with clients, you can find me enjoying time with my three little ones – a boy, followed by two girls. They certainly keep me on my toes. I enjoy a good challenge and strive to bring a positive and helpful attitude to every situation. ### Tyler Ference - Profile: [https://hyundaiofcarmel.adviserly.com/tyler-ference](https://hyundaiofcarmel.adviserly.com/tyler-ference) - Department: Plus (Parts) - Title: Parts Advisor Hello! As Parts Advisor, I'm part of a great team working hard to ensure you receive the very best service. Whether you're coming in for routine maintenance or something more complex, we want you to feel comfortable and confident that it's being done right. Originally from Anderson, Indiana, I graduated from Pendleton Heights High School. I'm a big Star Wars fan who enjoys playing video games and practicing bass guitar in my free time.